System Engineer - FileNet

Location: North America, USA
Date Posted: 10-26-2018
FileNet Specialist – Implementation and Administration

Position Overview
We have an immediate opening for a FileNet Specialist who will work with the Miria delivery team to deploy, configure and maintain IBM FileNet and other ECM architected solutions that are part of our Cloud-based software platform. In addition, this position will be responsible for providing level 3 FileNet support to our legacy, on premise customer base. The Specialist will bring various domain, functional and cross-industry expertise and will be involved with all aspects of ECM deployments.
10 to 20% travel may be required.  Relocation is not required.

  • Provide technical product expertise to customer and internal team
  • Perform proactive maintenance and support on cloud infrastructure   
  • Install, configure and maintain IBM FileNet and other ECM software
  • Perform system administration & maintenance procedures on customer systems
  • Investigate & troubleshoot customer ECM systems to resolve functional, operational, or performance issues.
  • Provide technical hands-on assistance to the team members on projects
  • Provide support to delivery team throughout the project cycle to ensure the proper technical architectural design utilizing Miria standards, procedures and methodologies
  • Mentor clients in the administrative and operational components of FileNet and other ECM solutions
  • Research and evaluate alternative technical solutions and recommend the most efficient and cost effective solution
  • Provide support to executive management in the cultivation and architecting of new offerings
  • Capacity to think creatively to provide solutions to various challenges and problems as they present themselves
  • Proven capacity to excel in a fast-paced, multi-faceted, team environment
  • Excellent communication skills and problem solving abilities
  • Well-developed interpersonal and organizational skills; detail-oriented, highly motivated and self-starter skills
  • Bachelor’s degree from a four-year college or university
  • 3 to 5 years technical working experience with a minimum of 3 years’ experience installing, configuring, administering and maintaining ECM systems
  • Solid working knowledge of IBM FileNet P8 architecture
  • Hands on experience with IBM FileNet P8 core components (Content Navigator, Content Manager, Business Process Manager, and Workplace)
  • IBM FileNet P8 Technical Support certifications desired
  • Experience with Datacap or other capture solutions is a plus
  • IBM Cognos knowledge is a plus – not required
  • Solid working experience with various application servers (WebSphere, WebLogic, and/or JBoss)
  • Solid working experience with various database serves (Oracle, SQL, and/or DB2)
  • Solid working experience with various operating systems and server technologies
  • Ability to understand business requirements, articulate process and technical requirements
  • Strong customer facing and communication skills
  • Demonstrate a mastery of broad technical knowledge, with emphasis on IBM FileNet architecture and other ECM components
  • Software-as-a-service (SAAS) and/or Cloud industry experience a plus
Medical, Dental, Vision, Matching 401K

Why Work at Miria?
We are an organization built on the three basic values of respect, trust, and quality, Miria Systems offers a unique, cooperative environment where everyone works together to create products and services that continually impress our customers and keep them coming back time after time.
Our employees are not only an integral part of building the organization from the ground up, but each person makes a significant impact in the growth and maturation of the company.
Miria Systems is a fast-paced, fun, and rewarding organization and each person is presented with the opportunity to excel at what they do best and be a real asset to the team and our clients. Our employees are hardworking, dedicated, creative, self-motivated, and proactive problem solvers. Miria Systems believes in an open culture and rewards initiative and independence.
What Does Miria Do?
We Enable Smarter Business.
Miria empowers operationally dispersed but centrally managed companies to work smarter for less cost, delivering powerful tools to automate the management of traditionally paper-driven accounting, finance, and HR business processes.
Through ActiveOps, Miria’s highly configurable Cloud-based software platform, we are able to deploy robust applications for the intelligent capture and management of unstructured content with unprecedented speed – enabling unmatched time to value, accelerated ROI, and rapid scalability to support continued growth.

Miria Systems is headquartered in Norristown, Pennsylvania.
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